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Explore articles, troubleshooting guidance and PMI updates.

KB Article

How to work with non-rooms Budget and forecast

This article explains how to work with and maintain your budgets and monthly forecasts for departments other than Rooms. Please see this article for how to…

Budget & forecast

KB Article

How to work with Rooms Budget and forecast

This section displays how to handle and maintain the Rooms Budget and forecast. To handle and maintain budgets and forecasts for any other departments or profit…

Budget & forecast

KB Article

Parent and sub-cockpits explained

For instance, IT, maintenance and finance departments are operated by a fixed staff level, independent from the day-to-day fluctuations in the level of business activity. You…

Labor cockpit

KB Article

Closing Profit Center or Cockpit

How to close a Profit Center/Live Forecast and/or a cockpit during a period.

Labor cockpit

KB Article

Staffing guide explained

The Staffing Guide is a recommendation of how many labor hours to schedule each day for each department.

Labor cockpit

KB Article

How to transfer data to PMI

Transfer data to PMI using an API, SFTP or email, as agreed with d2o. Includes guidance for existing legacy File Agent connections.

System integration

KB Article

Introduction to PMI enhancement

To onboard new users there is now a category in Knowledge base where you can find all roles at a hotel and guidance to what videos…

PMI release notes 2022