Live Forecast does not match OTB
If Live forecast shows a large gap versus OTB (e.g. OTB = 97 RN and Live = 37 RN), first check the update method.
Live forecast · Troubleshooting
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Knowledge Base
Explore articles, troubleshooting guidance and PMI updates.
Cockpit rates – Daily weighted payroll projection
As a General Manager, you can now view a reliable, daily updated projection of month-end payroll costs in PMI. This new feature gives you better insight…
Labor cockpit
Why does TKS mapping have proportional cost rates, and what do they affect?
You saw an option in the Timekeeping System (TKS) mapping to assign different proportional cost rates and wondered:
Mapping accounts · Time keeping system · Troubleshooting
Why can’t I edit a calculation in P&L Planning?
If you cannot edit a value or formula in P&L Planning, the reason is usually one of the following:
PMI planning · Troubleshooting
PIA chat powered by GPT-5.1 is now available to all users
We're excited to announce that PIA, your PMI chatbot, is now available to all users!
What's new in PMI
What’s new in PMI – Release notes
Find the new home for PMI release notes, access historical updates, and subscribe to the monthly newsletter.
What's new in PMI
Period locking – GoGreen consumption periods can now be locked
You can now lock GoGreen consumption periods in addition to Revenue & Hours (R&P). This means manual edits to GoGreen actuals (e.g., electricity, gas, chemicals) can…
PMI GoGreen · PMI R&P · What's new in PMI
How to manage GoGreen Period locking
GoGreen Period locking allows you to control when actual consumption data (e.g., electricity, gas, chemicals) can be edited in PMI, and when imported data should be…
Advanced settings
How to use Period locking for R&P in practice
Period locking helps you control when data in PMI can be changed. This article explains how to manage Period locking in practice, from chain-level settings to…
Advanced settings
Emergency Preparedness and Environmental Risk Management in Hotels
Hotels must be prepared to respond effectively to environmental emergencies. While daily operations focus on efficiency and resource management, unexpected incidents can cause significant environmental damage,…
GoGreen