Symptom: PMI Adoption Index slips below the target (8.0) or the Index trend graph shows a downward slide. 

1. Pin-point the heaviest drag

• Open Organization overview.
• The thicker the green / orange bar, the more weight that department (or routine) carries in the total score.
• Start with the bar named in Department to focus on – lifting that one moves the needle fastest.

Tip: Skip hygiene tiles for now. “Hygiene factors” show operational health, but in the Adoption Index their weight is 0 %. Fix them after the high-weight bars are green.

2. Open Score breakdown

Red and amber slices expose which routines are off-track.

Typical trouble spots and one-minute checks:

• Scheduling discipline: Cockpit banner red or amber? Open the Cockpit and click Save.
• Labour forecasting: Next month still Pending? Submit or lock the forecast.
• Productivity accuracy: Live Forecast > 10 % away from Forecast? Review cost-driver or hours and resave.
• Hygiene factors: (red triangle or amber “?”) Enter missing hours, clear warnings.

3. Run the daily hygiene for that department

Make sure, for yesterday:

• Live Forecast saved (no red triangle).
• Cockpit saved (banner turns green).
• Schedules sent to Forecast.
• Current month status = Live; next month = Ready / Locked.

Do this today – the Adoption tile recalculates overnight.

4. Coach for consistency

• Ask the HOD to repeat the same four-point check every morning.
• Show the payoff: higher RevPOLU, fewer last-minute edits, smoother staffing.

5. Re-check tomorrow

• The headline score should tick up after one night.
• If it doesn’t, tackle the next-largest red / amber slice and repeat.

Ignore technical tiles such as Integration Status unless data is actually missing – they don’t influence the Adoption Index score itself.