Benchmarking reports do not pull data directly from schedules or timesheets, but rely on the saved data in each department’s cockpit. If hours are re-allocated from one department to another, or shared across multiple properties, head-office users should follow these steps to ensure the accuracy:
✅ Step 1: Validate Hours in the Original Cockpit
- Open the cockpit for each property and check the department from which hours were re-allocated.
- If the cockpit has a red background, this means the latest data (including any hour re-allocation) has not been saved — and will not appear in benchmarking.
- Ensure hours are saved and locked in both the source and target departments.
✅ Step 2: Confirm Where Hours Are Booked
- Re-allocated hours must only appear once. Check that the hours have not been duplicated by being entered in both the original and receiving departments.
- If hours are manually adjusted, verify that the adjustment has been made only in one location.
✅ Step 3: Use Consolidated Views for Group Validation (optional, if enabled)
- In Management Perspective > Consolidated View, you can group properties and compare hours by department type.
- This can help identify if a department seems unusually high or low — a clue that hours may be missing or double-counted.
🚫 Do not use Benchmarking as the validation source
Benchmarking does not show re-allocation logic or source-level details. It simply displays the saved result — so discrepancies must be investigated at the departmental cockpit level, not in the benchmark output.
