d2o, short for Deadline2Online, founded in Norway in 2000 by CEO Young N. Nguyen, d2o embraces Scandinavian values of sustainability, shifting hoteliers from deadline-driven tasks to real-time resource optimization. Led by COO Hoang Nguyen, VP of Strategic Initiatives Henrik Gerdin, and CFO Laurence Massem, the team fosters innovation and simplicity while supporting over 10,000 hoteliers...
Issue: Users ask broad questions like “Where is my data?” or “What do these figures tell you about my productivity?”without providing sufficient context or visual input. If you're unsure why specific data or insights aren't displaying as expected, ensure your query includes enough context. You can also use the Query Library, which offers premade queries tailored to common needs—screenshots...
The PMI system integrates Live forecast accuracy into its PMI Index calculations. Although Live forecast accuracy contributes to the PMI Index, it is not explicitly shown as a separate report in PowerBI.
The difference in hours comes down to the type of forecast being displayed: Management Forecast (Table): This is the forecast set manually by management, based on their expectations and strategic goals. It reflects planned hours to meet operational needs. SMART Forecast (Yellow Bar in Graph): Generated by PMI’s SMART system, this forecast uses machine learning and historical data to provide a...
Stuck on a term or abbreviation? Check out our PMI Glossary for quick definitions and insights into common terms and abbreviations. Simplify troubleshooting by understanding the language behind the processes! Click here to visit the PMI...
Effect of Changes: Changes to Min/Max settings will impact the current year and all future years but will not apply to past years. Global Application: Adjustments to Min/Max hours are applied globally to the selected year, not on a month-by-month basis. Always ensure the correct year is selected before making changes.
The data in PMI are extracted not only from an export file we receive but also through various active APIs that provide real-time data from the source system interface. If you find any discrepancies, you can cross-check the figures using the Import status module in PMI. The module lets you track down imported data at a granular level, which can considerably simplify the process of validating...
It is not possible to stop Machine Learning (ML) from including an existing segment in the driver-based calculation. If the ML Live Forecast doesn't align with your expectations, you have the option to manually override it or construct a custom driver to make necessary adjustments.
Accessing the Import Status View: Navigate to the main menu and select Import Status. Choose your desired chain, property, status, and interface filters. The view will display detailed import information for the selected property. Troubleshooting Missing or Delayed Data: If Interface Status is “In progress”: This indicates that data is actively being imported and is currently in the ingestion...
If you don’t use the query library, you can still take screenshots and ask questions. The bot remembers the last 5 interactions, allowing you to ask it to analyze data in light of recent screenshots. You can switch between views, capturing snapshots and instructing the bot to wait for the next screenshot before responding. This way, you can efficiently gather and analyze data across different...