PMI Views
PMI views are organised by modules, as they appear in the main navigation menu. Some modules are always visible, while others depend on activated...
Benchmarking
How manual pickups affect Food Revenue when F&B Live Forecast runs on Total level
When the F&B Live Forecast is configured to forecast Total Revenue, any manual pickups are applied to the total Live Forecast amount for the...
Why CoE screenshots can look “empty” when you inspect them
If you’ve noticed that screenshots captured in CoE appear blank/empty when you open or inspect them, this is expected behavior for Power BI...
How to contact d2o support
If you’re experiencing an issue in PMI, you can reach our support team: Email: support@d2o.com Submit a support ticket: Create a request here No...
Why rows turn green, red, blue or grey in the account mapping table
What the Row Colors Mean in the Account Mapping Table The Account Mapping Table uses color indicators to help you quickly understand the status...
Can’t find RevPOLU in the Flash report
RevPOLU is not displayed in the Flash report. Flash focuses on pacing and performance for each revenue centre using Forecast, Budget, and Last...
Why PMI might feel slow today
PMI occasionally feels a bit slower when it’s handling unusually large background tasks — for example, during major data imports or when running...
Holiday Hours in PMI
Holiday hours (paid holidays / paid time off) should not be entered into PMI. Only hours that were actually worked, whether regular or overtime,...
Deleting or Removing Users in PMI
If you’re having trouble deleting a user from PMI, for example, when a colleague leaves your property or their account still appears active,...
Labour cockpit – Understanding Smart MTD vs. Smart Month-End Hours
Smart MTD hours (month-to-date) and Smart Month-End hours represent different time perspectives of the same Smart forecast.Smart MTD shows the...